Confrontational negotiation

Every day and in every corner of the world there are conflicts at work. Although we can take some steps to avoid the causes of conflict, they will still arise from time to time. The following strategies may help you to achieve effective workplace conflict resolution.

Employees often make things worse when they try to resolve workplace conflicts on their own. Because your perceptions are based on your own interests, you are likely to struggle to find solutions that are fair to both parties. In addition, people often turn compromise into conflict, which generates more and more hostility.

If you experience conflict at work, whether it’s a personality issue or a disagreement over a work issue, ask for help from a manager, someone you know will deal with the conflict confidentially and effectively.

When negotiating a conflict with other colleagues at work, create a productive atmosphere by letting the person you are arguing with speak first. Samantha, for example, might give Brad all the time he needs to explain what happened in the meeting and resist the urge to interrupt him. She might ask herself if she understands what Brad said until she feels she has fully grasped his point of view.

Conflict resolution campaign

OpinionCatalina Martínez – 13/01/20220Gabriel Boric’s proposal: a new development model based on altruism and generosityBy Wenceslao Unanue, professor UAI Business School and director Instituto del Bienestar.

Endless social media messages, notifications and alerts have invaded our personal lives like never before leaving the door open for the bullies of the past. It’s tragicomic to hear about people secretly keeping tabs on their ex-partners and we’ve all inevitably compared our 9-to-5 jobs to the great life the stars lead on Snapchat. But have we stopped to think about how this impacts our lives?

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For Jillian Caswell of Alaska Executive Search and SHRM member, as HR professionals we have “a duty and responsibility to understand, not only how technology and social media can affect productivity, but also how we create an open channel of communication for employees who have been victims of bullying or harassment.”

Peaceful conflict resolution examples

You solved it by buying noise-canceling headphones or took convenient coffee breaks as soon as The Angry Employee became enraged, shouting four-letter words at full volume. It was annoying because The Angry Employee made everyone within a 10-mile radius tense up, but, well, this wasn’t your business or your responsibility, so you went about your day.

Don’t conflate angry behavior with anger and don’t get drawn into a battle, this will only exacerbate the problem. Speaking in a calm, even voice will cause your employee to de-escalate you because your actions unconsciously encourage them to copy you. Also, be careful what you are doing with your facial expressions and hands, as incorrect nonverbal communication can be just as combative as raising your voice.

The area surrounding the outburst is tense and heated. Cool the area by inviting the angry employee (and other parties directly involved in the conflict) into your office, conference room or even outside. You might say, “Why don’t we chat outside?” or “Let’s go to my office to talk about this.”


Supervision along with feedback will result in better employees who feel fully integrated into the team. We insist that the end result is a more effective and better consolidated organization.

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Employees and volunteers should be supervised from the moment they start working in the organization. Supervision will be carried out indefinitely and over time, it will be carried out in a more relaxed and supportive manner. As soon as an employee or volunteer begins working in the organization, it should be clearly defined how he or she will be supervised. In this way, the employee understands what is expected of him and whether his supervisors are comfortable with his work.

One of the main differences between supervising staff and volunteers is that staff require more organized work because they are responsible for the tasks assigned to them. You will also have more variation as employees are divided into different categories (older, middle-aged and younger).

By Rachel Robison

Rachel Robison is a blogger who collects information on court filings and notices.